1. Delivery Coverage
We offer nationwide delivery:
• Urban areas: Same-day or 24–48h delivery
• Suburban/provinces: 2–5 business days
• International shipping: Contact us for custom rates and timelines

2. Shipping Partners
We collaborate with trusted carriers to ensure fast and safe delivery.

3. Shipping Fees – Fees follow the carrier’s rate

4. Delivery Times
• Orders confirmed before 12 PM: shipped same day or next day
• Orders after 12 PM: shipped the following day
• Sundays/holidays: delivery by special arrangement (extra fees may apply)

5. Product Inspection Policy
For COD orders:
• ✅ Open to check quantity, model, and seals before paying
• ❌ Not allowed to use, open food seals, or taste
• 🚨 If defects found: refuse delivery and contact hotline

Note:
• Prepaid customers also have inspection rights
• If post-receipt issues arise: keep packaging, take photos, and contact us within 24–48h

6. Our Commitment
• 🔒 Secure, shockproof, moisture-proof packaging
• 📦 All orders have tracking numbers and monitored delivery
• 📞 Our support team is always available to resolve shipping issues